Legal
Refund policy
This page covers the $49 founding-member deposit only. It is not a subscription and does not include product access today.
In one sentence
Your $49 deposit is fully refundable any time until public launch, one request by email, no questions asked.
Full summary
Your $49 founding-member deposit is fully refundable any time until public launch, and fully refundable if we cancel the Phase 0/1 project or do not offer you a conversion path. Request a refund by emailing the address on this page; we process refunds via Stripe to the original payment method. The deposit is not a subscription and does not include product access.
How to request a refund
- Email [email protected] from the address you used at checkout, with subject line "Founding deposit refund".
- Include your Stripe receipt email or payment date if you have it (helpful, not required for good-faith requests).
- We process refunds via Stripe to the original payment method. After Stripe issues the refund, banks typically post it within 5-10 business days.
When the refund window closes
The deposit stays refundable until public launch. After you convert to a paid Roleborn subscription (if and when offered), different subscription terms apply. If Roleborn cancels Phase 0/1 or does not offer a conversion path, you get a full refund.
What this is not
- Not a subscription charge
- Not a locked-for-life pricing contract
- Not product access today
- Not a one-click self-serve refund (email path only in Phase 0)
Also see Terms and Privacy. Questions: [email protected].